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Exclusive Interview with Liu Tao, General Manager of Weihai Zhongke New Energy

As the main force of new energy, air source heat pumps have entered thousands of households with its significant advantages of high efficiency and energy saving. Especially driven by the coal reform policy in the north, it has become a representative of comfort and energy saving. When it comes to BANDON in Weihai, Shandong, Liu Tao, general manager of Weihai Zhongke New Energy Engineering Co., Ltd., should be mentioned.




As a witness and experiencer of the development of the air source heat pump market, Liu Tao, who was born in plumbing, has been deeply involved in the HVAC industry for 15 years. He has made great contributions to BANDON in Weihai, Shandong, established many precision installation benchmark projects, and created a proud annual sales of nearly 1.5 million US dollars.

1. Make a Firm Choice and Achieve Mutual Success with BANDON

Digging deeper into the dazzling achievements of Zhongke New Energy lies in Liu Tao’s 15 years of deep work in the industry.

Back in 2008, Liu Tao was operating a high-end new radiator business. With his professionalism and the high cost-effectiveness of his products, his business was booming. Similar to the views of most HVAC industry practitioners, he has always been optimistic about the potential of the clean heating and cooling market. Liu Tao first turned his attention to solar energy, focusing on real estate supporting projects.




During a project in 2015, he came into contact with air source heat pumps for the first time and was surprised by its versatility in both heating, cooling and hot water, from which he again saw business opportunities. As expected, air source heat pump, which is known for its safety, stability, energy saving and efficiency, green and low carbon, has shone brightly driven by the development of the times and national policies. Air energy and solar energy are like twin markets, with very similar user groups, channel resources and consumption scenarios. This is why Liu Tao has the confidence to move into the air source heat pump industry.

In Liu Tao's view, the transformation and upgrading from traditional water heating to solar energy and then to air energy is natural and a matter of course. But all the efforts that come naturally are the result of hard work and hard work. Every choice he makes reveals his foresight and keen insight into the clean heating and cooling market.

Why choose BANDON? “One of the reasons for choosing BANDON is that BANDON is a heat pump company with R&D as its core and products as its soul. Its core team is composed of top veterans from the fields of inverter scroll compressor technology, system electronic control technology, heat pump heating technology and other fields. R&D engineer, with deep experience in the research and development and application of heat pump DC inverter energy-saving technology," Liu Tao said. On the other hand, he took a fancy to BANDON's prediction and foresight of the development trend of air energy technology. At present, inverter technology will become an important direction for future industrial upgrading, and BANDON has been deeply involved in the field of the inverter technology for many years and is expected to lead the future air source heat pump market.




The underlying logic of all choices is nothing more than demand. Liu Tao and BANDON are both lucky. Competition in the air source heat pump market will enter a fierce stage in 2023, and it will be difficult for both manufacturers to find such a comprehensive partner. Of course, in Liu Tao's view, "choice" is only the first step, and persistence and innovation are the cornerstones of sustainable development.

2. 30% Product, 40% Installation, and 30% After-sales Service

“From preliminary design to installation and construction to after-sales service, every aspect must be perfected,” Liu Tao mentioned repeatedly during the conversation. It is this ingenuity in precise installation that has enabled Zhongke New Energy to establish many benchmark projects in Weihai. With high-quality heat pump products, professional construction and installation, perfect after-sales service and strong and stable product performance, it has been recognized by the local market and has an excellent reputation. The project has been extended to Yantai, Qingdao, Jiangsu, Hebei and other places.




As for the "secret" to achieve dazzling results, Liu Tao said frankly that the core of the project is not to simply sell products, but to provide solutions that suit user needs. Zhongke New Energy has a complete system and team from design, construction to after-sales. For example, in a nursing home heating renovation project, the primary demand of users is energy saving. The Zhongke New Energy team conducted an on-site inspection of the nursing home, combined with the existing heating pipelines and terminals, and developed a solution for it after repeated discussions.

After the project was completed and put into operation, it not only solved the original problems of severe pollution and high energy consumption of coal-fired heating, but also exceeded expectations. The daily electricity consumption was about 1,600 kWh, which was nearly 25% energy saving than estimated.




It is often said in the industry that “30% product, 70% installation”, but in Liu Tao’s eyes, air source heat pump is 30% product, 40% installation, and 30% after-sales service. After-sales service characterized by systematicness and timeliness is becoming a major trend in the air source heat pump industry. New driving force for high-quality development. In terms of maintenance, Liu Tao will regularly inspect projects and strengthen contact with customers. Because of this, a large part of his customer base is referred by old customers, which is also one of the important reasons why Zhongke New Energy has developed so rapidly. At the same time, he emphasized that since becoming an agent of BANDON, there have been very few after-sales problems with the products.

Liu Tao emphasized that proceeding steadily is the key to doing a good job. Although Zhongke New Energy has developed relatively maturely in Weihai, it must always keep a clear mind. Except for Weihai, Qingdao, and Yantai, there are currently no plans to expand to distant areas. For the development of the Yantai market, a partnership model is adopted. The person in charge of the Yantai area focuses on sales, and Zhongke New Energy is in charge of project construction and installation. The strong alliance combines the strengths of all parties.

3. Work Steadily, with a Two-pronged Approach to Marketing and Products

In recent years, the market penetration rate of air source heat pump has achieved "stunning" improvements, and user awareness and recognition have also been rising. The air source heat pump market is gradually transforming from policy-driven to driven by real user needs. However, the ensuing "involution" phenomenon has gradually been exposed. In this regard, Liu Tao revealed his magic weapon for winning, which is a two-pronged approach to marketing and products.




When it comes to sales channels, Liu Tao said that if you want to do well in marketing, sticking to the rules is a taboo. His store sales sources not only rely on referrals from old customers, partner partners and retail walk-in customers who naturally enter the store, but also keep pace with the times and use new media platforms such as video accounts, Douyin, and Kuaishou to promote regional brands. And then make full use of store advantages to provide users with customized service experiences that meet their needs.




Having been rooted in the HVAC industry for 15 years, Liu Tao knows the importance of quality. When choosing a cooperative brand, the most important thing is the quality of the product and the strength of the company. Especially in Weihai, which is surrounded by the sea on three sides and has humid air, the requirements for product quality and performance are even stricter when it comes to material selection.




"BANDON has advantages such as safety, energy saving, and quietness that other brands of products cannot match," Liu Tao said frankly. BANDON has repeatedly disrupted the market with innovative products. It has a profound foundation in inverter technology and has selected materials for product sheet metal, evaporators and other accessories. The materials used are solid and the car-grade painting process is adopted. It also breaks through the restrictions of high-humidity and high-corrosion coastal environments, so that even the screws do not rust.